Government Specific Project Management Skills for Team Leads


This 4 day course provides a hands-on experience in building and managing small teams in a project environment. Included in the course are the main ideas, processes, key steps, and indicators of how to build a high performing project support team that supports the quality, communications, and risk management processes used by project managers.

What you will learn:

  • Comprehend Project Management theory, concepts, vocabulary, and processes.
  • Effectively lead, integrate, and support the project managers for whom they work.
  • Strengthen skills in team formation and management.

Who should attend:

This course is designed for team leads and anyone managing the completion of work for a project manager. The course will give you the information you need to make greater contributions to your project team, setup a smoother work environment, troubleshoot performance issues, provide coaching, and better understand the support requirements of your project managers. General management and supervisory experience is strongly suggested, but not required.

Course Outline:

  1. Review of the Project Management Process
    • The Project Management
    • High Level Definition
    • Intended Effects
    • Key Roles and Responsibilities
    • Project Planning Concepts
    • Scoping the Project
    • Work Breakdown Structure
    • Network Diagram
    • Activity Duration Estimates
    • Resource Requirements
    • Duration Estimation
    • Schedule
    • Cost Estimates
    • Budgeting
    • Earned Value Management Systems
    • Quality
    • Human Resources
    • Communications
    • Risk Management
  2. Quality Management
    • Overview of Project Quality Management
    • Defining Quality
    • Quality Models and Processes
    • Quality Planning
    • Quality Metrics
    • Quality Checklists
    • Process Improvement Plan
    • Quality Assurance
    • Tools and Techniques for Performing Quality Assurance
    • Quality Audits
    • Correcting Quality Problems Exercise
    • Quality Control
    • Quality Metrics
    • Checklist Creation
    • Inspection Techniques
  3. Communications Management
    • Integrating Teams
    • Understanding, Courtesy, Tact, Empathy
    • Different World Views
    • Dealing with Difficult People
    • One on One Communications
    • Face to Face Skills
    • Choosing the Time and Place
    • Speaking and Listening Skills
    • Meetings
    • Information Dissemination
    • Simple Systems
    • Field Expedient Record Keeping
    • Managing Team Members
    • Issue Logs
    • Resolved Issues
  4. Risk Management
    • Risk Management Overview
    • How Project Managers Think About, Plan, and Execute Risk Management Plans
    • Risk Identification
    • Brain Storming Sessions
    • SWOT
    • Documentation Reviews
    • Checklist Analysis
    • Qualitative Analysis Skills
    • Determining Probability
    • Determining Impact
    • Risk Categorization
    • Determining Urgency
    • Quantitative Risk Analysis
    • Data Gathering: Interviewing, Probability Distributions, Expert Judgment, and Black Swans
    • Risk Response Planning
    • Avoidance, Acceptance, Transference, and Mitigation
    • Risk Ownership
    • Defining Triggers
    • Elements of Response
    • Keeping it Simple and Real
    • Risk Monitoring and Control
    • Evaluating your Performance
    • Handling Surprises
    • When to Go for Help


This course is not on the current schedule of open enrollment courses. If you are interested in attending this or another course as open enrollment, please contact us at (410)956-8805 or at and indicate the course name and number of students who wish to participate. ATI typically schedules open enrollment courses with a lead time of 3-5 months. Group courses can be presented at your facility at any time.For on-site pricing, request an on-site quote. You may also call us at (410)956-8805 or email us at

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