Enabling Skills for Supervisory Success

Course Length:



$2290 per person


This innovative four-day Supervisor/Leadership program uses Case Studies, DVDs, workplace scenarios, and self-assessments to provide essential foundational skills and enabling tools for supervisory success in today’s demanding workplace. 11 competencies are addressed through interactive exercises providing practical strategies you can implement at work. This fast-paced training program provides step-by-step strategies and best practices for addressing bias and 10 other competences for workplace success. These skills and insights are crucial to your ongoing success and support of workplace inclusion and employee engagement.

What you will learn:

  1. Skills & Techniques for Effective Supervision & Management
  2. Current trends & Best Practices in Employee Engagement & Motivation
  3. How to assess your Conflict Management Style & its Impact
  4. Coaching & Mentoring Strategies
  5. Strategies For Building & Maintaining High-Performance teams
  6. Creating & Maintaining A Respectful & Inclusive Workplace
  7. Strategies For Leading & Implementing Change
  8. After Action Planning

Course Outline:

  1. Effective Workplace Communication — Interpersonal, Spoken & E-mail
    Strategies & Best Practices in effective communication to get your meaning across. Participants address communication pitfalls and cross-generational / cross-cultural trends.
  2. Sexual Harassment Prevention—Creating an Inclusive & Respectful Workplace
    Disrespectful behaviors have negative effects on teams and organizations reducing morale and increasing employee Turnover, Stress, & EEO complaints. Organizations must foster an inclusive, respectful workplace.
  3. Thomas-Kilmann Conflict Mode Instrument (TKI)—Conflict Management Assessment
    A conflict management style self-assessment (30-question assessment) identifies your conflict management style. TKI is easily learned and flexible to apply to a variety of individual and team learning needs – communication, teamwork, conflict resolution, decision-making, and others.
  4. Trust, Credibility & Team Building
    High-trust organizations outperform low-trust organizations by 300%. Distrust in the organization increases 3-fold the time it takes to get things done. Supervisors with the highest credibility are best able to implement their goals for their staff.Emotional Intelligence/EQ – Social & Self-Management Skills
    Some employees are intelligent, technically capable, and perform the duties their job demands…yet wreak havoc on teams because of their lack of social skills–IQ alone is not enough!
  5. Coaching, Delegation & Performance Management
    Practical management and delegation guidelines are provided as well as techniques insights for enhancing employee collaboration and output.
  6. Creativity/Innovation & Critical Thinking
    EVERYONE is creative and capable of generating innovations. Teams need members to see, think, learn, and act in new ways to keep abreast of change.
  7. Implementing Strategic Plans & Goals
    Supervisors ensure strategic plans are executed efficiently & effectively. Set short- and long-term goals, identify potential obstacles, and prioritize plans, timelines, and tasks for success.
  8. Negotiation, Influencing & Leading Change & Renegotiation & Influence
    Negotiation & Influence are core skills for effective supervision and leadership. Supervisors bringing change must influence others. Change resilience training helps supervisors and managers implement workplace change more effectively.
  9. Cultural Competency, Diversity & Inclusion
    Celebrating diversity is one thing; cultural competency is altogether different. Developing cultural competency includes examining our own worldview and biases, and developing the willingness to learn and be educated from a different point of view.
  10. BONUS TOPIC: Recognizing and Overcoming Unconscious Bias in Self & Others
    Unconscious/Implicit Biases are the filters or stereotypes, both favorable and unfavorable, that structure our understanding, actions, and decisions without our awareness or intentional control. Explore the roots of unconscious bias and identify how bias operates in the workplace.


If this course is not on the current schedule of open enrollment courses and you are interested in attending this or another course as an open enrollment, please contact us at (410)956-8805 or ati@aticourses.com. Please indicate the course name, number of students who wish to participate. and a preferred time frame. ATI typically schedules open enrollment courses with a 3-5 month lead time. For on-site pricing, you can use the request an on-site quote form, call us at (410)956-8805, or email us at ati@aticourses.com.


  • Charles (Skip) Pettit, M.Ed., AGS has been a training consultant and trainer for more than 25 years. In 1993, he formed the International Training Consortium, a talent-packed group of more than 100 of the top trainers and consultants in the US. He serves as its President today. Mr. Pettit it is a nationally recognized trainer, consultant and educator and a graduate & former instructor of Defense Equal Opportunity Management Institute (DEOMI). His extensive work with the federal government (NOAA/NOS, NSF, NRC, USDA, EPA, NIH, NRC, DOJ, and other organizations) makes him a master facilitator of this course. He is a Subject Matter Expert in Team Building, Diversity & Inclusion/Unconscious Bias, Performance Management, Employee Engagement, Supervision and Leadership. Mr. Pettit develops, coordinates, executes, and evaluates managerial training and development programs.

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