- Understanding the Problem
How do we reduce cost while ensuring a successful mission? Taking time to understand the problem, recurring problems in space programs, common elements and root causes
- Finding Solutions: Doing Things Right in Space Programs
Establishing a vision; adapting what Deming taught us; the key to cost-effective, successful space programs, ten principles for Doing Things Right in space programs
- Adopting the Right Attitude
What business are you in? What it really means to have a “commercial mentality”, what “quality” means in the space industry, quality starts with the right attitude
- A Healthy Way of Looking at Verification
Understanding verification, distinguishing between requirements and verification, recognizing customer and contractor responsibilities, the role of standards
- Establishing an Effective Quality System
Whose job is this? Managing the process with a quality system, attending to details, elements of a quality system, key documents and their roles, controlling the configuration, philosophies for product inspection, responding to discrepancies, designing a quality system
- Overview of Aerospace System Development
A process for system development, requirements hierarchy, bottoms-up verification, proactive versus reactive verification, verification logic
- Developing and Specifying Requirements
The flow of requirements, sources, characterizing requirements, allocating, trade studies, contents of a specification, spec language, maintaining traceability, controlling interfaces
- Testing
Qualification, acceptance, and protoflight testing; types of tests and why we do them; deployment tests: test as you fly; designing a test
- Communicating and Documenting Effectively
Communication as part of the engineering process, guidelines for effective communication, writing clearly, making presentations
- Managing Risk
Understanding risk, avoiding risk by design, managing growth areas (e.g., weight), traditional risk management, removing subjectivity
- Responsibly Accepting Risk
Estimating probability of failure, example: negative structural margin of safety, making the launch decision