This one-day intensive class will guide the student through the Project Quality Management process as defined by the Project Management Institute (PMI). Students will be introduced to industry best practices.

Students should have taken Project Management Overview and Leadership, Project Scope and Requirements Management, and Project Time and Cost Management.

Who Should Attend:

This class is intended for any person functioning as a Project Manager or aspiring to be a Project Manager.

Benefits of Attendance:

Students will be able to:

• determine how to effectively define activities;
• determine ways to effectively sequence activities;
• determine how to effectively estimate resource requirements and estimate durations;
• develop an effective schedule;
• effectively utilize schedule controls to keep their projects on schedule;
• effectively "Crash" and "Fast Track" their projects to meet time and cost requirements;
• determine how to estimate costs;
• determine how to effectively budget for project costs;
• effectively control the costs of a project; and
• influence future project activities to meet project goals.

Course Outline:

CHAPTER 1: OVERVIEW OF PROJECT QUALITY MANAGEMENT

CHAPTER 2: QUALITY PLANNING
1) Introduction to Quality Planning
2) Inputs to Quality Planning include: Enterprise Environmental Factors, Organizational Process Assets, and the Project Scope Statement
3) Tools and Techniques for Quality Planning
4) Cost-Benefit Analysis
5) Benchmarking
6) Design of Experiments
7) Outputs of Quality Planning
8) Quality Management Plan
9) Quality Metrics
10) Quality Checklists
11) Process Improvement Plan
12) Quality Baseline
13) Project Management Plan Updates Exercise

CHAPTER 3: PERFORMING QUALITY ASSURANCE
1) Introduction to Performing Quality Assurance
2) Inputs to Performing Quality Assurance include: Quality Management Plan, Quality Metrics, Process Improvement Plan, Work Performance Information, Approved Change Requests, Quality Control Measurements, Implemented Change Requests, Implemented Corrective Actions, Implemented Defect Repair, Implemented Preventive Actions
3) Tools and Techniques for Performing Quality Assurance
4) Quality Planning Tools and Techniques
5) Quality Audits
6) Process Analysis
7) Quality Control Tools and Techniques
8) Outputs of Performing Quality Assurance
9) Requested Changes
10) Recommended Corrective Actions
11) Organizational Process Assets Updates
12) Project Management Plan Updates Exercise

CHAPTER 4: PERFORMING QUALITY CONTROL
1) Introduction to Performing Quality Control
2) Inputs to Performing Quality Control include: Quality Management Plan, Quality Metrics, Quality Checklists, Organizational Process Assets, Work Performance Information, Approved Change Requests, and Deliverables
3) Tools and Techniques for Performing Quality Control
4) Cause and Effect Diagrams
5) Control Charts
6) Flowcharting
7) Histograms
8) Pareto Charts
9) Run Charts
10) Scatter Diagrams
11) Statistical Sampling
12) Inspection
13) Defect Repair Review
14) Outputs of Performing Quality Control
15) Quality Control Measurements
16) Validated Defect Repair
17) Quality Baseline Updates
18) Recommended Corrective Actions
19) Recommended Preventive Actions
20) Requested Changes
21) Recommended Defect Repair
22) Organization Process Assets Updates
23) Validated Deliverables
24) Project Management Plan Updates

Tuition:

For dedicated on-site pricing and availability request information HERE.