This one-day intensive course will guide the student through the Project Communications Management process as defined by the Project Management Institute (PMI).

Students should have taken the Project Risk Management, Project Scope and Requirements Management, and Project Time and Cost Management courses.

Who Should Attend:

This class is intended for any person functioning as a Project Manager or aspiring to be a Project Manager..

Benefits of Attendance:

Upon completion of this course, students will be able to:

• Plan for the communications requirements of a project.
• Develop a Communications Plan.
• Understand how and what information to distribute.
• Understand and use Organizational Process Assets.
• Develop performance reports.
• Develop forecasts, change requests, and recommend corrective actions.
• Manage stakeholders.
• Resolve issues and update the Project Management Plan.
• Effectively listen.
• Effectively communicate using the written word.

Course Outline:

Chapter 1: Overview Of Project Communications Management

Chapter 2: Communications Planning

1. Introduction to Communications Planning
2. Inputs to Communications Planning include: Enterprise Environmental Factors, Organizational Process Assets, the
3. Project Scope Statement, and the Project Management Plan
5. Tools and Techniques for Communications Planning
6. Communications Requirements Analysis
7. Communications Technology
8. Outputs of Communications Planning
9. Communications Management Plan Exercise

Chapter 3: Information Distribution

1. Introduction to Information Distribution
2. Inputs to Information Distribution include: Communications Management Plan
3. Tools and Techniques for Information Distribution
4. Information Gathering and Retrieval Systems
5. Information Distribution Methods
6. The Lessons Learned Process
7. Outputs of Information Distribution
8. Organizational Process Assets
9. Requested Changes Exercise

Chapter 4: Performance Reporting

1. Introduction to Performance Reporting
2. Inputs to Performance Reporting include: Work Performance Information, Performance Measurements, Forecasted
3. Completion, Quality Control Measurements, Approved Change Requests, and Deliverables
4. Tools and Techniques for Performance Reporting
5. Information Presentation Tools
6. Performance Information Gathering and Compilation
7. Status Review Meetings
8. Time Reporting Systems
9. Cost Reporting Systems
10. Outputs of Performance Reporting
11. Performance Reports
12. Forecasts
13. Requested Changes
14. Recommended Corrective Actions
15. Organizational Process Assets Updates Exercise

Chapter 5: Managing Stakeholders

1. Introduction to Managing Stakeholders
2. Inputs to Managing Stakeholders include: Organizational Process Assets and the Communications Management Plan
3. Tools and Techniques for Managing a Stakeholder
4. Communications Methods
5. Issue Logs
6. Outputs of Managing Stakeholders
7. Resolved Issues
8. Approved Change Requests
9. Approved Corrective Actions
10. Organizational Process Assets Updates
11. Project Management Plan

Tuition:

For dedicated on-site pricing and availability request information HERE.